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Detlev Artelt is CEO of aixvox GmbH and author of the book series "voice compass“ and the 2015 "Einfach Anders Arbeiten".
A European pioneer in communication and automation, Detlev has been breaking new ground since 1993 and focuses on helping enterprises improve their business results by employing Unified Communications (UC). A keynote speaker and well-known UC Panel Moderator for many events, Detlev leads the UC Working Committee at the German eco institution for Internet business and is active in a number of other related communities.
In the early 1990s, Detlev began establishing voice and data solutions as a consultant and system integrator. He gave his support to Bosch Telecom (now Avaya), IBM and many other organizations, to assist the integration of voice and data into payment, conferencing, order entry and customer care solutions. Aixvox was founded in 2003 as an independent consulting company. It offers a suite of proven methods for identifying the right solutions, partners or UC products. The aixvox team focus on business process optimization with UC, as well as offering a wide range of UC analysis and planning workshops to support the deployment of UC solutions. With his wide view on international products and European communications, Detlev has helped several investors achieve optimum results by carrying out technical due diligence for carrier grade communication solutions before the investments have been placed.
Having benefitted from many years of consulting knowledge, Detlev started the voice compass book series in 2006. Voice compass illuminates the complex field of communication strategies, products, system integrators and solutions. The book structures the market and explains the functional and commercial benefit of automated communication in easily understandable terms. Nowadays, every businessman, entrepreneur, manager or decision maker needs to be informed about the possibilities regarding communications applications. Voice compass gives a compact account thereof. A preview is available at http://www.voice-compass.com/preview2008/
Detlev is an all-rounder with a technical background which includes an apprenticeship at Blaupunkt, followed by his studies at the FH Aachen University. He has widened his knowledge through many years of consulting and sales for Dialogic and Envox and his talent for explaining complex, technical structures in an easy and understandable way is testimony to his skills as an author.